Refund policy

1. Refund and Return/Exchange Policies are totally complied with above mentioned Unboxing Clause which proofs that parcel you received belongs to Modestmuse_byJavyriah. Without Sharing unboxing video Modestmuse_byJavyriah team will not open any claims request for returns of refund. 
2. Refund and Return/Exchange policies only applicable if customer recieved parcel with any Missing or Damaged product. 
3. In case of a refund, Modestmuse_byJavyriah will only refund the amount for the product; delivery charges will not be refunded. The decision for a refund will be finalized by the management based on the situation.
4. Refund claims will be processed within 15 days. 
5. Returns are only acceptable if customer did not open the product, there will be no Return or Refund for used, tested or opened product. 
6. If a customer requests a refund and needs to return the parcel, they will be responsible for sending the product back and bearing the delivery charges.
7. Modestmuse_byJavyriah will not refund any delivery charges or Bank Charges of Payment gateways incase of refund. 
8. Customer will bear all the delivery charges in whole process of Exchange/Replacements.